Step 1: Choose your product.
Step 2: If you're ordering the brewed bird's nest, please state your preferred sugar level
Step 3: Add to cart.
Step 4: Please allow a lead time of 2-3 days for delivery. ie. If you order on Mon, the earliest delivery day will be on Wed.
Step 5: Proceed to Checkout.
Step 6: Add payment details and click "Pay Now".
Step 7: Upon successful processing of your payment details, an sms and email will be sent to you.
Step 8: We will be contacting you via text to confirm the delivery time. For more information, please whatsapp us at +65 9477 9383.
We use Shopify's Secured Payment Gateway to process all payments. We accept the following credit and debit cards: - Visa - Master - American Express On top of that for local Singapore orders, we also accept Cash On Delivery & PayNow.
Definitely, let us know when is a good time and we'll try our best to accommodate. However, request for specific hour is subject to our delivery schedule. Please whatsapp us at +65 9477 9383.
We pride ourselves to be delivering free of charge with no minimum order.

Singapore Delivery:

Free local delivery with no minimum order will take 2 – 4 working days. Orders received after 12pm on Mondays to Thursdays will be processed the next working day.
Orders received on Fridays, Saturdays and Sundays will be processed the next working day. Deliveries may be affected by public holidays.

International Shipping:

Orders made past 12pm on Monday to Thursday will be processed on the next working day. Orders received on Fridays, Saturdays and Sundays will be processed on the next working day. Due to food safety regulations, we are only able to ship our raw birdnest internationally.

For more information, please whatsapp us at +65 9477 9383 (wa.me/6594779383)
If the order has been delivered or shipped out, we will not be able to cancel the order. However, if you paid by credit card, we will facilitate the refund of your order subject to a 5% cancellation service charge. The 5% cancellation service charge is due to a processing fee that will be charged to us by the payment platform for each online order.
Should you need to change your order, please contact us via whatsapp at +65 9477 9383 immediately. We can change and amend the order before the item is delivered.
Our bottled bird's nest are freshly brewed on day of delivery. As there are no preservatives, please keep it refrigerated within 24 hours from date of brew and consume it within 7- 10 days.
Our bottled bird's nest are freshly brewed on day of delivery and to be consumed within 7 - 10 days as we do not add any preservatives or stabilisers. If you are consuming it by yourself, we recommend opting for the subscription plan where we can deliver a freshly brewed bottle to your preferred location weekly. If you are gifting the bottled bird's nest, please do remind your friends to store it in the refrigerator within 24 hours from date of brew and consume it within 7 - 10 days.
Bird's nest is best consumed on an empty stomach in the morning. Take a spoonful directly from the bottle every morning before breakfast.
Text us immediately at +65 9477 9383 (wa.me/6594779383) and we'll exchange it for you.
Please contact us at hello@puregracenest.com with your corporate enquiry and we will get in touch with you as soon as we can.
Our bird's nest are harvested directly from our very own swiftlet house located in Dong Nai which is a 2 hours drive away from Ho Chi Minh City. We oversee the entire production chain from growing to harvesting allowing us to pass on savings to our consumers while maintaining quality control.
Nutritionally, bird's nest provides some protein, carbohydrate, iron and fiber and are traditionally safe for consumption for pregnant ladies. However, please do check with your doctor for your dietary needs.
For our concentrated bottle of bird's nest, we use 10g of cooked premium grade bird’s nest.
It depends on the degree of your dietary restrictions as edible bird's nests are made from the salivary excretions of swallows which is super rich in nutrients, almost 100% proteins and essential amino acids.